VISA AND ENTRY FACILITIES
Generally, foreigners who do not require visas for entry and are visiting Singapore as tourists, may be given up to 30-day social visit passes upon their arrival in Singapore.
Note; Your travel document or passport must have at least 6 months validity.
A passenger service charge of SGD 21 should be incorporated in the air ticket (including tickets issued outside of Singapore). If this has not been done, you may be required to pay the SGD 21 during check-in. In some cases, the airline may absorb the service charge. Passengers who are in transit for less than 24 hours may leave the airport without having to pay the service charge upon departure from Singapore.
Passengers who are in transit for less than 24 hours and holding valid travel documents may leave the airport without having to pay the passenger service charge of SGD 21 upon departure from Singapore.
The local currency is Singapore dollars and cents. Notes come in denominations of SGD 2, SGD 5, SGD 10, SGD 20, SGD 50, SGD 100, SGD 500, SGD 1,000, and SGD 10,000.
Coins come in denominations of 1, 5, 10, 20 and 50 cents and SGD 1.
Brunei currency is acceptable at par with the Singapore currency. All banks in Singapore are obliged to accept the Brunei currency notes and coins at par for deposit. This is provided for under the Currency Interchangeability Agreement between Brunei and Singapore which took effect on 12 June 1967 and continues to be effective till to-date. There is no reason for businesses to shy away from accepting Brunei notes.
Banking hours are Mondays to Fridays: 1000 hrs to 1500 hrs. Saturdays: 0930 hrs to 1300 hrs (some banks are open until 1500 hrs. Sundays: 0930 hrs to 1500 hrs (some banks in Orchard Road).
Most banks handle travellers' cheques and change foreign currencies. However, some banks do not have foreign exchange dealings on Saturdays.
Passports are required when cashing in travellers' cheques. A nominal commission may be charged.
Major cards are widely accepted by establishments in Singapore. Should any shop insist on adding a surcharge, contact the respective card company to report the errant shop-owner.
Other than the Singapore Dollar, the US, Australian and Brunei Dollars, Yen and British Pound are also accepted in most major shopping centres and big departmental stores.
It is the passengers responsibility to obtain all required travel documents, visas and permits, and for complying with the laws, regulations, orders, demands and other travel requirements of countries of origin, destination or transit.
We strongly recommend that you go to the IATA Travel Centre website http://www.iatatravelcentre.com for more information.
It is perfectly safe to drink water straight from the tap in Singapore. However, for those who prefer bottled mineral water, local supermarkets and grocers usually carry a sizeable selection.
Drug abuse is viewed seriously in Singapore. Illicit trafficking of narcotic drugs and psychotropic substances is strictly prohibited.
Singapore voltage is 220-240 volts AC, 50 cycles per second. On request, most hotels will provide transformers to visitors with electrical appliances of a different voltage, such as 110-120 volts, 60 cycles per second. When shopping for electrical appliances, do remember to check the voltage of the item against the acceptable voltage in your home country. The power plugs used in Singapore are of the three-pin, square-shaped type.
Any individual found keeping, possessing, having under his control, discharging or letting off dangerous fireworks (including firecrackers, rocket fireworks, sandcrackers and such other fireworks) is liable to a fine not exceeding SGD 5,000 or imprisonment for up to two years or both.
HOTEL PHONE SERVICES
Most hotels offer in-room international direct dial (IDD) telephone services. However, some hotels may impose a minimal 30 cents successful call transaction surcharge. As there are different IDD service providers in Singapore, rates and access codes are dependent on the service provider used by the hotel. Generally, local calls are charged at 10 cents for every three minutes.
Same-day laundry service is available in most hotels. Typically, it costs SGD 5 for a laundered shirt, SGD 10 for a dress and SGD 14 for a dry-cleaned suit. Independent dry-cleaners can be found in the Yellow Pages of the Singapore Phone Book.
Singapore's medical facilities are among the finest in the world, with well-qualified doctors and dental surgeons.
Pharmacies are ready available at supermarkets, department stores, hotels and shopping centres. Registered pharmacists generally work from 0900 hrs to 1800 hrs.
Most hotels have their own doctor on-call around the clock. Other doctors are listed under Medical Practitioners in the Yellow Pages of the Singapore Phone Book. For an ambulance, dial 995.
Apart from banks and hotels, money can be changed wherever the sign "Licensed Money Changer" is displayed. Most shopping complexes have a licensed moneychanger. Visitors are discouraged from changing money with unlicensed moneychangers.
There are two mobile phone networks - GSM900 and GSM1800 - and three mobile telephone service providers - SingTel, M1 and StarHub. To make international calls, the access codes are 001, 013, or 019 for SingTel, 002 or 021 for M1, and 008 or 018 for StarHub.
Public payphones operated by credit card and/or stored-value phonecards can be used to make both local and international calls. Public payphones can be found in most shopping complexes and MRT stations. Local calls are charged at 10 cents per three minutes. Stored-value phonecards in denominations of SGD 2, SGD 5, SGD 10, SGD 20 and SGD 50 can be purchased from post offices and phonecard agents. To make an international call, dial the access code followed by the country code, area code & telephone number. Different telephone companies use different access codes - 001 for SingTel, 002 for M1 and 008 for Starhub. International Calling Cards in denominations of SGD 10, SGD 20 and SGD 50 are also available at all post offices including Singapore Changi Airport, 7-Eleven stores and other retail outlets.
Singapore Post operates a network of more than 1,300 postal outlets conveniently located throughout the island. These outlets offer a wide range of postal, telecommunication and agency services. Most postal outlets are open Monday through Friday, from 0830 hrs to 1700 hrs and until 1300 hrs on Saturday.
Increasingly, personal safety and security are becoming critical concerns of international travellers. The situation in Singapore remains calm and stable, and the island remains one of the safest in the world to visit.
Enhanced security measures at key installations and other sensitive places ensure that Singapore continues to remain safe. The Singapore Government explicitly states that extremism originating from religion or race has no place in Singapore and swift action will be taken against any extremist or terrorist groups or individuals.
Smoking is not permitted in public service vehicles, museums, libraries, lifts, theatres, cinemas, air-conditioned restaurants, non-airconditioned eating houses, hawker centers, hair salons, supermarkets, department stores and government offices. In line with efforts to improve the nightlife experience for all, there are smoking restrictions on entertainment outlets. Smoking is no longer allowed in all pubs, discos, karaoke bars and nightspots, unless within approved smoking rooms or smoking corners. Offenders can be fined up to SGD 1,000.
It's absolutely essential to have adequate travel insurance covered, especially for the purposes of flight cancellation, delay or any other incidental cases occurred during the trip and to enjoy the journey with a peaceful mind.
Take the travel insurance that meets your needs and understand its coverage.
Spitting in public places is an offence.
Tipping is not a common practice in Singapore as most hotels and restaurants include a 10% service charge in the final bill. While tipping is not expected, it is appreciated, be it in restaurants where there is no service charge, or where excellent service is encountered.
TOUTING AND SOLICITING
While shopping in Singapore is a hassle-free and pleasurable experience, there are, on occasion, incidents of touting and soliciting, as well as incidents where visitors feel pressured into buying products or services from vendors who approach them on the streets. As a consumer, you have every right not to transact with any of these vendors. If you are not interested, ignore the touts or tell them firmly you are not interested and then walk away.
USEFUL TELEPHONE NUMBERS
Here is a list of useful telephone numbers.
STB TOURISTLINE (24-HR AUTOMATED TOURIST INFORMATION SYSTEM)
Tel: 1800 736 2000 (toll-free in Singapore only)
TIME OF DAY
TRUNK CALLS TO MALAYSIA
Dial 109 for operator assistance or 02 for direct dial.
Dial 1800 followed by the toll-free line number (in Singapore only).
Tel: (65) 6542 7788
If you are traveling from Hongkong and would like to know more about the outbound
Travel alert please explore the website: http://www.sb.gov.hk/eng/ota/
If you are a Hongkong Resident holding a valid HKID card and have register a MyGovHK account,
you can use the ROTI which is free of charge.
Or explore the website to register. http://www.gov.hk/en/residents/immigration/outsidehk/roti.htm
WHAT TO WEAR
Singapore has a warm and humid climate throughout the year with a daily average temperature range of 24 degrees Celsius to 31 degrees Celsius. Light and summer clothing made from natural fabrics like cotton is best for everyday wear. Casual dress is acceptable for most situations and occasions but some establishments may require a more formal dress code. It is always advisable to check beforehand on dress regulations, if any.
Health information for traveling (For travellers from Hongkong )